Information Technology Specialist I
Information Technology Services
Full-time, Classified, Non-exempt
Longwood University is an institution of higher learning dedicated to the development of citizen leaders who are prepared to make positive contributions to the common good of society. In support of this mission, we invite qualified applicants to apply for the position of Information Technology Specialist I in Information Technology Services.
RESPONSIBILITIES & DUTIES:
Troubleshoot and repair hardware, software, and peripherals for faculty/staff computers
Respond to all calls from User Support Services
Acknowledge and update work order status as appropriate to include detailed resolution
Notify end user via Notification function in iSupport
Set up and maintain faculty and staff computers ensuring standardization and compliance with security standards
Consult with other ITS staff as needed to review and set standard hardware and software configurations for Windows computers
Research, test, and implement upgrades to existing and new technology - perform this task with 98% accuracy
Associates degree in Information Systems, Computer Science, or related discipline or equivalent combination of training and work experience with Windows support in a networked environment required
Strong working knowledge of the installation, set-up and configuration of Windows
Knowledge of management tool (Altiris, Microsoft System Center Configuration Manager, etc.)
Working knowledge of Ethernet and TCP/IP networks
Ability to work and communicate easily with technical and non-technical oriented individuals
Pay Band 4. Commonwealth of Virginia benefits accompany this position. A successful criminal background check is required. Position will be posted a minimum of five days. Review of applications will begin immediately. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. Submit a completed Commonwealth of Virginia application online at https://virginiajobs.peopleadmin.com. Applicants must include all qualifications and work history on the State application. Consideration for an interview is based solely on the information within the application. Resumes will not substitute for a complete application.
In compliance with the Americans with Disabilities Act (ADA), Longwood University will provide, if requested, reasonable accommodations to applicants in need of accommodations in order to provide access to the application and/or interview process. You are not required to note the presence of a disability on your application. If, however, you require accommodations in the application and/or interview process, please contact the Office of Human Resources at 434-395-2074 or firstname.lastname@example.org.
201 High Street
Farmville, VA 23909
The Annual Fire and Security Report(s) include campus security information, campus fire statistics, safety procedures, and provides statistics for criminal and disciplinary offenses. The report(s) are provided annually in compliance with the Clery Act and the Higher Education Opportunity Act (HEOA). Longwood University's Annual Safety and Security report and the Annual Fire Safety report is available at: http://www.longwood.edu/media/police/solomon/2017-Annual-Security-and-Fire-Report.pdf. A hard copy of the Annual Security and Fire Safety reports and/or a copy of the Fire Log are maintained at the Longwood Police Office and will be provided upon request.
A diversified workforce is an important part of our strategic plan.