LOW-VOLTAGE SYSTEMS TECHNICIAN - TECHNICIAN-IV
PATHWAY TECHNOLOGIES INC. Richmond Va
The successful candidate must have experience with complex, IP based, low-voltage systems installations and service. Systems include access control, IP & analog video, nurse call, intrusion, structured cabling and other types of low-voltage and network-based systems. Most work is completed during a normal 8-hour day but all employees must be available 24/7, 365. There will be after-hour and weekend on call rotations. Daily travel and some overnight travel is required.
Compensation commensurate with experience.
Highly competitive benefits plan including: life, vision, medical, dental, short-term& long-term disability, 401k
POSITION RESPONSIBILITIES AND EXPECTATIONS
Primary Duties and Responsibilities:
Install, analyze, diagnose, and repair complex integrated low-voltage systems, including troubleshooting issues that may be related to network architecture, protocols or other network related factors.
Complete major systems integrations, including system commissioning.
Communicate with subcontractors and coordinate work with subcontractors as required to ensure efficient and timely completion of work.
Conduct all customer interactions to drive a high degree of customer satisfaction. Identify and communicate opportunities to improve the value Ingersoll Rand can provide to customers, including communicating potential leads to appropriate Integration Center resources.
Complete all required paperwork in a timely and complete manner.
Maintain all company property and supplies, including but not limited to vehicles, tools, uniforms, parts and documentation.
Access control and IP video hardware and software installation experience are a must.
Software House, Identicard, Lenel, Vanderbilt, Exacq, Milestone, Axis, American Dynamics, certifications are strongly preferred.
Hardware and software installation experience a must.
Proficiency in network architecture and protocols, database management, and fiber optics.
Strong verbal and written communication skills, including demonstrated ability to interact and communicate with customers in a way that will best drive customer commitment and satisfaction.
Software House, Identicard, Lenel, hardware and software installation experience are a must.
High School Diploma or GED with formal electrical training required.
5+ years Security industry experience
3+ years in a lead-technician or other leadership role.
Must pass background check and drug screening.
Must have valid driver’s license.
Must be able to work nights and weekends, if required.
Must be able for some travel if required.
ABOUT PATHWAY TECHNOLOGIES, INC.:
Founded in 2008, Pathway Technologies, Inc. is a full-service electronic systems integrator that specializes in the design, installation, service, and support of the latest network, electronic security, audio-visual and healthcare technologies.
We are an IP centric organization with significant experience in the design and implementation of complex IP network architecture and the supporting structured cabling. We use this expertise to implement effective, cost-efficient, cutting-edge network, electronic security, and healthcare technology solutions for many vertical markets.
Beyond technology, we provide clients with training, work-flow design, and post-install maintenance. We are a relationship-driven organization with a proven track record of client satisfaction. We believe that through close partnerships with our customers that we provide unparalleled service and support.
PTI is headquartered in Raleigh, NC, with offices in Charlotte NC, Winston-Salem NC, Atlanta GA and Richmond VA. We support our customers across the United States and abroad.