Legend Property Group, headquartered in historic Shockoe Slip, is seeking a highly-motivated individual to fill the role of Property Manager for its Tri-Cities properties.
Monument Construction and Legend Property Group are changing the face of historic construction and property management across Richmond and Hampton Roads. These two companies, along with our in-house architecture firm Catalyst Design Studio, make up The Monument Companies, Inc. If you are interested in working in a fast-paced environment at a small, but rapidly growing, company with great benefits – this may be the job for you!
Check out our websites – themonumentcompanies.com and legendpropertygroup.com
The ideal candidate is full of energy, organized, and has a proven ability to work independently.
Our Property Managers provide leadership and direction to all associates at their assigned property(s). This role is directly responsible for the overall operation, and the day-to-day implementation of policies, procedures, and programs to ensure a well-managed, well-maintained Community. Ensures compliance with all applicable regulatory agencies and federal, state, and local laws; maintains acceptable and supportive environment for all residents; manages site staff and their duties, interacts with and supervises vendors.
Essential Job Functions:
Supervise, train and evaluate staff necessary to carry out various assignments at the community.
Actively involved in rent collection, receipting, and court process
Write letters, and prepare legal notices to residents, distribute all company or community issued notices
Actively involved in and oversees preparing of, processing and signing of lease paperwork.
Efficient and timely processing of all required administrative forms, reports and related information.
Responsible for overseeing proper maintenance of all resident and property files.
Responsible for reporting unusual or extraordinary circumstances regarding the property or residents that need to be addressed by upper management.
Courteous, Efficient handling of resident complaints
Responsible for maintaining a professional appearance and attitude at all times
Creatively sell with the ability to provide strategic marketing ideas and plans
Communicate professionally and effectively with prospects and residents.
Communicate professionally and effectively with co-workers, vendors, and corporate staff.
Ensure timely response to all communications, including voicemails and emails. Your voicemail box should not be full for more than one hour and all prospect and resident inquiries should mostly be responded to within one hour and never more than twenty-four hours.
Responsible for meeting all collection related deadlines on the Legend operations calendar
Work with other property management staff to ensure that someone walks every turned unit before move-ins to check for cleanliness and maintenance issue status.
Utilize excellent problem solving, listening and deductive reasoning skills
Deliver top-notch service to help insure the highest level of customer satisfaction and retention possible.
Be knowledgeable of lease terms, specification, and all community policies.
Knowledgeable of the Yardi System
Routinely listen to call center recordings to analyze the accuracy and professionalism of the information provided
Provide market studies and have a good knowledge of concessions, availability, and pricing in the market
Work with Marketing & Technology Coordinator to post additional Craigslist advertisements as necessary to drive traffic and keep vacancy under 5% at all times
Assist with any additional tasks per management request
Highly motivated: Driven by performance and sales. Enjoys creatively helping prospective tenants.
Communication and contact: The ability to communicate respectfully and effectively with direct reports, superiors, colleagues, and residents orally and in writing.
Dependable, reliable, and punctual
Independence: The ability to complete tasks thoroughly without constant supervision.
Time management: The ability to prioritize, organize work efficiently, and make productive use of all time to ensure all essential tasks are completed.
The ability to develop a strong sense of community and leadership among residents and staff while adhering to company policy and procedure.
Logical: Utilize excellent problem solving, listening and deductive reasoning skills.
Valid Driver’s License
The ability to have and maintain a driving record that is deemed acceptable by the company’s insurance carrier to drive a company vehicle and/or drive a personal vehicle on company business may be required depending on the assigned property
High School diploma or equivalent
Fair Housing certified
At least 2+ years property management or assistant management experience; supervisory experience preferred
Knowledge of the 5-day notice procedures and strong collections experience required
Proficiency in Microsoft software such as Excel, Word and Outlook email and with Property Management software; Yardi software knowledge required
Working knowledge of principles and practices of property management record keeping with an understanding of resident ledger analysis.
Model adherence to federal and state Equal Employment and Equal/Fair Housing Opportunity requirements.
In addition to having a fast, fun and friendly work environment, we offer a full complement of employee benefits including health insurance, dental insurance, life insurance, short and long-term disability protection, vision insurance, paid time off, paid holidays, free parking in designated lot, and a generous 401K retirement savings plan.
This will be a salaried, exempt position and compensation will be determined by experience level.
TO BE CONSIDERED FOR THIS POSITION, SUBMIT THE FOLLOWING:
This position will remain open until filled.
EOE. The Monument Companies, Inc., and/or its subsidiaries, reserve the right to alter, change, modify and/or terminate this job posting at any time without advance notice, or obligation, to any party.
Legend Property Group is the in-house property management and leasing company for The Monument Companies, Inc. headquartered in Richmond, VA. Visit the company's websites at www.themonumentcompanies.com and www.legendpropertygroup.com.