Chesterfield County is seeking a Senior Automation Analyst to analyze the Department of Utilities' information technology needs and make recommendations for improvements; perform day-to-day maintenance and support of department business information systems. Participate in the analysis and development of automated solutions to business problems. Confer with users to diagnose, investigate and resolve computer hardware and software problems. Develop and conduct training in the use of computer systems and software for department staff. Consult with vendors and the Information Systems Technology Department (IST) for technical support. Participate in the research and evaluation of new and enhanced hardware and software products. Maintain data integrity in department information systems; perform audits and other quality control activities. Respond to end user requests, run reports and develop custom reports. Functions as the primary contact for technical issues related to laboratory, point of sale, asset, work order, field collection and warehouse management systems; assist in the training of department personnel in the utilization of computer systems and software. Work with team to support and provide coverage for the Help Desk. Perform other work as required. Successful candidate will possess a bachelor's degree in information systems, computer science, business administration or a related field; three years of experience in the implementation and support of business information systems (five years preferred); or an equivalent combination of training and experience. Working knowledge of microcomputer and network technology concepts as well as related software. Thorough knowledge with the principles of office automation systems. Strong aptitude to analyze routine to moderately complex business processes for the potential to convert to an automated solution. Demonstrated competence troubleshooting and maintaining computer hardware, software and various peripheral devices. Ability to generate comprehensive documented processes and procedures and develop training materials as well as communicate effectively both orally and in writing. Must be proficient in the operation of a personal computer with multiple operating systems and related software and other standard office equipment. Strong interpersonal skills with focus on developing and maintaining effective working relationships with internal and external customers. Previous experience supporting laboratory, point of sale, asset, work order and warehouse management systems as well as intermediate skills producing and maintaining Crystal reporting analytics as well as ad hoc reports desirable. Good driving record required. Must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Pre-employment drug testing, FBI criminal background check and education/degree verification required.
Senior Automation Analyst
Hiring Range: $48,651 - $71,782
Deadline: 5pm December 13, 2018
A Chesterfield County application is required and must be submitted online by deadline.
Visit careers.chesterfield.gov to view instructions and to complete and submit an application. (804) 748-1551.
An Equal Opportunity Employer Committed to Workforce Diversity
About this company
Chesterfield County Human Resources provides complete Human Resource services for approximately 3800 full time employees not including schools.
Location/Region: Chesterfield, VA (US - 23832)