International Student Advisor/SEVIS Coordinator

Eastern Washington University Cheney, WA Full-time Education

Posted on May 14, 2024

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International Student Advisor/SEVIS Coordinator

About Eastern Washington University:
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a ’22-’23 College of Distinction (CoD). Money magazine recently named EWU as one of its Best Colleges in America 2023.

Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.

Job Summary:
Eastern Washington University is currently seeking skilled and team-oriented applicants for the following position International Student Advisor/SEVIS Coordinator in our Global Unit.

Under the oversight of the Executive Director of Global Student Services, this position will advise students while helping them identify academic and engagement opportunities that meet their personal and academic objectives. This position also processes related forms (paper and electronic), communicates with students, assists in problem resolution throughout the duration of their time at EWU and assists students preparing to return home. The International Student Advisor is responsible for all SEVIS-related compliance issues for international students. This position acts as a liaison for international students between university offices, student organizations and community organizations. This position may also assume additional administrative responsibilities as assigned, in a multifunction office for international student outreach and support. Outstanding interpersonal skills, to include stellar listening abilities and superior written and verbal communication are required for success in this position.

The successful candidate will join a collaborative and caring faculty and staff committed to diversity, equity, and inclusion, and to excellence in serving the community.

See Job Duties section for detailed description of the position's responsibilities.

The salary for this position is $43,988 (minimum) up to $52,788. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/.

EWU expands opportunities for personal transformation through excellence in learning.

Applications will be accepted until June 10, 2024; screening of applications will begin the next day. Applications will be kept confidential, and references will not be contacted until candidates are notified.

Required Qualifications:

Master’s degree (any field).
Two (2) years of experience in academic coaching, academic advising, or related field; working with groups and/or individuals setting and completing goals, and encouraging persistence and resilience.
Work experience utilizing philosophy or theory-based practices to facilitate student success inside and outside of the classroom.
Demonstrated ability to work in a positive collaborative manner to build partnerships and work effectively in a fast-paced, high-stress university/college system.
Demonstrated experience using computer technologies such as databases, internet, spreadsheets, tracking systems, and word processing.
Demonstrated ability to manage multiple projects and time while under pressure to meet deadlines.
Professional experience with programs that provide services to students from underrepresented and/or first generation populations.
Bilingual ability (in both print and spoken language).
Demonstrated success in working with culturally-and linguistically-diverse students.
Experience supporting students in a higher education context.
Demonstrated ability using a student-focused approach.
Demonstrated interest, ability and/or experience promoting cultural competency, universal accessibility, and/or diversity.

Preferred Qualifications:

Master’s degree in related fields such as adult education. academic advising, or academic coaching.
Professional teaching and advising experience of students in a college or university setting which includes a focus on advising, persistence, retention, or student success programs.
Bilingual ability in Arabic, Chinese. or Japanese
Some knowledge of data systems used to carry out advising of international students
Overseas experience

Other Skills and Abilities:

Teamwork
Flexibility
Organization
Attention to Detail

Job Duties:
% of Time: 50
Responsibility / Duty: Advise International Students

Advise international students by helping them identify academic and engagement opportunities that meet their personal and academic objectives
Respond to all inquiries in a timely manner and proactively seek solutions to challenges
Under the guidance of the Director of Global Student Services, partner with EWU Dean of Students office to resolve and notify appropriate parties regarding any student experience issues, as appropriate
Serve as a liaison between university offices, student organizations, and community organizations
In cooperation with General Undergraduate Academic Advising and academic departments, advise students on their academic program requirements and develop academic course plans
Under the direction of the Director of Global Student Services, notify and collaborate with appropriate EWU academic department representatives to ensure timely processing and resolution of student issues
Effectively work with students, faculty and staff from a variety of cultural, ethnic, educational and economic backgrounds
When appropriate, use bilingual abilities to support communication with students and partners.

Essential Function Indicator: Yes

% of Time: 30
Responsibility / Duty: SEVIS Immigration Compliance, Processing, and Advising

Serve as a Designated School Official (DSO) or Primary Designated School Official (PSDO) and Alternative Responsible Officer (ARO) or Responsible Officer (RO) for Eastern Washington University
As a DSO/PDSO and ARO/RO, provide guidance on foreign visa regulations, issue l-20s and DS2019s, maintain records, conduct ongoing F-1 and J-1 advising and completion of related forms and compliance
Liaise with and respond to requests from government agencies, sponsoring organizations, and foreign embassies to facilitate visa documentation and employment authorization for international students and exchange visitors
Provide all reporting required by SEVP and other organizations (e.g., Open Doors)
Ensure all SEVP (Student and Exchange Visitor Program) renewal and recertification deadlines are met.

Essential Function Indicator: Yes

% of Time: 20
Responsibility / Duty: Retention and Other Programmatic Activities

In partnership with Student Affairs, continue to integrate international students into campus-wide orientation and welcome week activities
Plan and promote annual calendar of cultural activities, including on and off-campus events; serve as advisor to the International Student Association (ISA)
Conduct quarterly immigration orientation sessions for international undergraduate/graduate students; conduct quarterly transition sessions for international students moving from English Language Institute studies into academic programs
Plan and execute quarterly immigration, employment, internship (OPT/CPT) and tax workshops
Assist in the development and implementation of EWU policies and procedures related to EWU Global operations and activities
Provide guidance to faculty and staff on departmental programs’ compliance with state and federal laws, EWU policies and procedures as needed.
Provide content and input for EWU Global promotional materials and website
Plan and participate in fairs and other campus promotional events, as appropriate
Support other operational and/or administrative duties as assigned
Manage budget for orientation and activities
Assist with undergraduate and graduate admissions
Supervise student workers

Essential Function Indicator: Yes

Conditions of Employment:
This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16.

The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
This position is covered by the Public School Employees’ of Washington Collective Bargaining Agreement: https://in.ewu.edu/hr/wp-content/uploads/sites/40/2021/07/Eastern-Washington-University-PSE-CBA-2021-2024-FINAL.pdf

Upon hire you must complete required DEI, Hazing, Harassment and Title IX training, and other federal, state & university mandated trainings. You can access the online training at https://inside.ewu.edu/hr/training/orientation/ or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on Human Resources’ https://inside.ewu.edu/hr/training/
Salary Information: The salary for this position is $43,988 (minimum) up to $52,788. Where the hired candidate will begin within this range is dependent on education, experience, and skills.

Posting Date: 05/13/2024
Open Until Further Notice: No
Closing Date: 6/10/2024
Screening to Begin: 06/11/2024

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit https://jobs.hr.ewu.edu/postings/12291

EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.

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International Student Advisor/SEVIS Coordinator

Eastern Washington University

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