Senior Advisor

Eastern Washington University   Cheney, WA   Full-time     Education
Posted on May 21, 2024
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Senior Advisor


About Eastern Washington University:
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a ’22-’23 College of Distinction (CoD). Money magazine recently named EWU as one of its Best Colleges in America 2023.

Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.

Job Summary:
The Center for Academic Advising & Retention is currently seeking skilled and team-oriented applicants for the following position: Senior Advisor.

The Senior Advisor directs people, processes, and projects related to college, major-specific, pre-professional, and/or undecided advising for students through their EWU journey. This position provides professional advising leadership to ensure students develop academic plans that are consistent with their life, career, and educational goals. Our holistic approach to student development requires professional advisors to build and sustain ongoing educational relationships with the students that promote persistence, encourage resiliency, and improve academic achievement.
The Senior Advisor will consult regularly with university faculty, staff, and administration to maintain up-to-date awareness of university programs, information, technologies, and procedures; conduct group presentations/classes; and assist in planning and maintaining overall advising program. The Senior Advisor will work closely with advising leadership to develop discipline specific advisor training materials for student success advisors and faculty.
See Job Duties section for detailed description of the position's responsibilities.

Eastern Washington University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Eastern Washington University is an affirmative action/equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.

The salary for this position is $46,805 (minimum) up to $56,167. Where the hired candidate will begin within this range is dependent on qualifications, education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/.

EWU expands opportunities for personal transformation through excellence in learning.

Applications are open and accepted until recruitment is closed. Screening of applications will begin on April 3, 2024 and will continue to be screened until recruitment is closed.

Required Qualifications:
  1. Master’s degree (any field).
  2. Three (3) years of experience in academic advising or related work.
  3. Two years of leadership experience.
  4. Work experience utilizing theory-based practices to facilitate student success inside and outside of the classroom.
  5. Demonstrated ability to work in a positive, collaborative manner to build partnerships and work effectively as a contributing member of an advising team in a fast-paced, high-stress university/college system.
  6. Demonstrated experience using computer technologies such as databases, internet, spreadsheets, tracking systems, and word processing.
  7. Demonstrated ability to manage multiple projects and time while under pressure to meet deadlines.
  8. Candidates must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility, or diversity.


Preferred Qualifications:
  1. Master’s degree in related fields such as adult education, academic advising, or counseling.
  2. Two years of supervisory or management experience.
  3. Experience in a college or university setting teaching college success strategies workshops or classes.
  4. Professional advising experience of students in a college or university setting which includes a focus on advising, persistence, retention, or student success programs.
  5. Fluency in a second language.


Other Skills and Abilities:
  1. Must successfully pass a criminal background check.





Job Duties:
% of Time: 40
Responsibility / Duty: TEAM LEADERSHIP AND MANAGEMENT
  1. Lead search committees, manage hiring processes, train and mentor advisors, oversee professional development, and assess advisor performance.
  2. Collaborate with advising leadership and college administration to guide academic advising initiatives, including implementing and maintaining new advising models as the institution evolves.
  3. Participate in college administrative team meetings, faculty/staff gatherings, and departmental events as required.
  4. Drive adoption of university technology platforms among students and staff, including Navigate, Degree Works, and other tools.
  5. Gather and analyze data, producing comprehensive reports for designated areas.
  6. Supervise assessment and evaluation efforts to gauge the effectiveness of programming and outreach.
  7. Develop and conduct training sessions and professional development opportunities for both professional and faculty advisors, in conjunction with advising leadership and campus partners.
  8. Work closely with campus collaborators to maintain and enhance advising resources, tools, and information.





Essential Function Indicator: Yes


% of Time: 30
Responsibility / Duty: ASSIST IN PLANNING, DELIVERY, AND ASSESSMENT OF OVERALL ADVISING PROGRAM
  1. Provide comprehensive information, training, and development sessions for supervising advisors, advising teams, faculty, and staff to ensure a knowledgeable advising community at EWU.
  2. Develop and execute communication strategies to foster collaboration between college departments, the Center for Academic Advising and Retention, and other university offices.
  3. Collaborate with university stakeholders to stay updated on program information, technologies, and procedures.
  4. Utilize technology to identify and devise intervention strategies for students requiring assistance.
  5. Conduct group presentations and workshops to enhance advising knowledge and skills.
  6. Organize and execute campus events as directed by leadership.
  7. Work with campus partners to maintain current academic planning and advising technology.

Essential Function Indicator: Yes


% of Time: 20
Responsibility / Duty: DIRECT STUDENT SUPPORT
  1. Identify and support students facing graduation or enrollment barriers, ensuring timely resolution and communication with college leadership.
  2. Provide support and guidance to advisors dealing with complex advising scenarios, prioritizing student-centered solutions.
  3. Assist advisors in specialized advising for programs with competitive application processes, collaborating with academic department staff.
  4. Assist with managing the university’s Early Warning System, promptly addressing student needs, and ensuring appropriate referrals.
  5. Participate in probation/dismissal/reinstatement procedures, attending meetings and advising students as necessary.
  6. Serve as a backup advisor, handling urgent advising needs and communications.

Essential Function Indicator: Yes


% of Time: 10
Responsibility / Duty: OTHER DUTIES AS ASSIGNED
Essential Function Indicator: Yes



Conditions of Employment:
This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.
This position is covered by the Public School Employees’ of Washington Collective Bargaining Agreement: https://in.ewu.edu/hr/wp-content/uploads/sites/40/2021/07/Eastern-Washington-University-PSE-CBA-2021-2024-FINAL.pdf
Upon hire you must complete required DEI, Hazing, Harassment and Title IX training, and other federal, state & university mandated trainings. You can access the online training at https://inside.ewu.edu/hr/training-resources/ or complete the training in person or via Zoom. In person and Zoom training opportunities will be posted on InsideEWU and are listed on Human Resources’ https://inside.ewu.edu/hr/training-resources/.
Salary Information: The salary for this position is $46,805 (minimum) up to $56,167. Where the hired candidate will begin within this range is dependent on qualifications, education, experience, and skills.

Posting Date: 03/20/2024
Open Until Further Notice: Yes
Closing Date:
Screening to Begin: 03/29/2024

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit https://jobs.hr.ewu.edu/postings/12289

EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.








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Eastern Washington University

Cheney , WA