DIRECTOR OF MENTAL HEALTH OUTPATIENT SERVICES
Under supervision of the Senior Clinical Director, this position oversees all aspects of
the delivery services for Emergency Services, Same Day Access, and Mental Health
Outpatient Services. Clinical Service delivery programs are operated directly by Goochland
Powhatan Community Services or arranged or contracted with providers in the community.
The position provides direct supervision for the Emergency Services, Outpatient Services,
and Same Day Access Services. In clinical matters dealing with the flow of consumers to
appropriate treatment, or clinical decisions regarding combined MH and SA resources, such
as the provision of emergency services, the Director of Outpatient Services will have
JOB EXPECTATIONS AND ESSENTIAL FUNCTIONS
• Develop and implement programs and make recommendations to the Senior Clinical
Director and Board concerning service delivery of combined Mental Health (MH) clinical
• Establish clinical service delivery program goals and objectives for the review and
approval of the Senior Clinical Director.
• Develop, implement, and maintain policies and procedures for review and approval of
the Senior Clinical Director.
• Prepare and present monthly and annual reports to the Senior Clinical Director and the
Board of Directors on service program activities.
• Serve as Forensic Coordinator with Department of Behavioral Health and
Developmental Services (DBHDS), facilities, and courts.
• Acts as liaison to disability and operations offices within DBHDS.
• Develop and maintain a client information system in the Electronic Health Record as
required for clinical services program operations.
• Provide assistance and training to staff on the use of the Electronic Health Record.
• Recruit, screen, and recommend the hiring of perspective employees for service delivery
• Supervise Clinical Services supervisory positions, direct service, and support staff as
• Implement GPCS approved personnel management policies and procedures and
assures that respective program supervisory practices are in accordance.
• Conduct evaluations and monitors activities to ensure that Clinical Services delivery
programs follow all applicable standards, regulations and policies.
• Ensure GPCS participation in support of the Comprehensive Services Act.
• Conduct performance evaluations on all immediate direct-report staff.
• Conduct staff meetings with Clinical Services delivery program personnel to discuss
program issues, concerns, perspectives and obtain input.
• Provide clinical supervision for Clinical Services staff as appropriate.
• Provide psychological consultation services to GPCS service delivery staff as available
• Develop, present, and participate at in-service training and staff development activities
pertaining to program operations.
• Conduct investigation of any complaints or grievances relating to clinical services.
• Review serious incidents reports.
• Serve as part of Family Assessment Planning and Treatment Team.
• Represent GPCS on local community organizations and Goochland Family Treatment
• Participate in regional committees, councils and workgroups
• To perform other assigned duties as necessary within established policy and
Master Degree in a Human Service field of study required. License required.
Five years post graduate experience in human services and two years of supervisory or
managerial experience in human services
Licensed Mental Health Professional (LCSW, LPC, LCP) per Virginia DBHDS
Position will be required to possess a valid Virginia driver's license
Must submit to pre-hire criminal background check
KNOWLEDGE AND ABILITIES
• Knowledge of policy formation and implementation of Clinical Services for the mental
health, intellectual disabled, developmental disabled and substance use disorder
• Knowledge of Clinical Services program planning, development, evaluation, and service
• Knowledge of mental health disabilities.
• Knowledge of forensic and criminal justice procedures.
• Knowledge of counseling techniques for individual, group, martial and family.
• Knowledge of community resources impacting the delivery of clinical services.
• Knowledge of federal, state and local regulations, ordinances, and statutes pertaining to
providing services to mental health, intellectual and developmental disabled consumers.
• Knowledge of crisis intervention and emergency services.
• Knowledge of consumer fee collection and managed care.
• Knowledge of Medicaid and Home and Community Based Waiver procedures and
• Knowledge of Human Rights regulations and requirements,
• Knowledge of budget development.
• Knowledge of consultation and education techniques.
• Knowledge of interagency coordination.
• Ability to manage and administer Clinical Services and applicable delivery systems.
• Ability to provide leadership, management and supervision of programs and assigned
• Ability to adapt policies, procedures and implement new programs to meet the needs of
• Ability to monitor and evaluate programs for compliance with established regulations,
policies and standards.
• Ability to prepare documentation for program services and auditing.
• Ability to effectively utilize community resources in providing services.
• Ability to provide training and consultation to staff and other agency staff.
• Ability to maintain a computerized client information and record keeping system.
• Possess good communication skills (oral and written).
• Possess good interpersonal skills in dealing with all individuals.
• Demonstration of sound judgment and analytical ability.
• Ability to work with persons with disabilities and handle a variety of behaviors.
• Ability to handle emergency situations without direct supervision.
• Ability to perform appropriate crisis intervention involving consumer behavior.
• Ability to have patience with consumers and consumer’s family members or guardians.
• Ability to communicate with consumers and consumer’s family members or guardians.
• Ability to complete required training including Crisis Intervention/Emergency Behavior
Support and in-service First Aid and CPR training.
• Ability to work under pressure; meet inflexible deadlines; set priorities; and deal
diplomatically with difficult individuals.
• Ability to maintain confidentiality of consumer’s information.
• Ability to provide clinical supervision to staff who range from new graduates to
Persons with mental or physical disabilities are eligible as long as they can perform the
essential functions of the job after reasonable accommodation is made to their known
limitations. If the accommodation cannot be made because it would cause the employer
undue hardship, such persons may not be eligible.
Work environment is primarily an office environment working at a desk. Travel is involved to
and from Goochland and Powhatan. May involve exposure to aggressive verbal and
physical behavior, and exposure to infectious diseases from others.
Sitting: 75%; Standing/Walking 20%; Driving: 5%
Average Weight Required to lift or carry at any one time: 50 pounds for brief periods of time
Position closes 4:30 pm on 6/27/2022.
Completed GPCS Application is required for consideration, resume and cover letter are encouraged.
Salary based on qualifications.