Technical Service Account Manager
International Flavors & Fragrances (IFF) has a rich history of scientific discovery that has enabled countless innovations and today, we're looking for more people, in more places, to collaborate with us to make life the best that it can be.
IFF has an opening for a Sales Account Manager in the Grain Processing team. The SAM would interface with current and prospective customers coordinating and driving the implementation of IFF technology that includes enzymes, yeast and fermentation additives within the Fuel Ethanol and Carbohydrate Processing Industry. A successful candidate will possess keen business sense and be skilled at developing strong relationships by understanding the customer's business, technical needs, and challenges. The individual who will excel in this role will be energetic, comfortable communicating verbally and through written communication
- Build relationships within the fuel ethanol and carb processing industry
- Progress business opportunities and achieve revenue budget and growth targets
- Understand the operational details of an ethanol (or equivalent manufacturing) process to find new opportunities and drive the sales process
- Develop and implement account plan, present and negotiate commercial offer based on marketing strategy
- Coordinate multi-disciplinary team, consisting of technical service, supply, marketing, and research to service our customer with the high IFF standard
- Resolve customer issues and define unmet needs
- Effectively utilize business, sales and technical tools (i.e. SPO Milestones, complex internal calculators, Forecasting tool, Salesforce.com, MS Office)
Qualifications
- University degree (min. BS) in Engineering or Science with technical acumen
- Experience in the ethanol, corn processing, agricultural, food or chemical industry
- Experience working directly with customers in a sales or technical service role
- Ability to interact at multiple levels in customer organizations, including Senior Management
- Excellent verbal and written communications skills
- Self-starter; independent achiever and highly motivated
- Willingness to travel up to 50% - this position will be home office based with customers in primarily the Midwest region
- Demonstrated track record of success
We are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more.
