Energy Efficiency Outreach Specialist

Michaels Energy   Richmond, VA   Full-time     Consulting
Posted on September 29, 2021
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Who are we?

Michaels Energy is a team of energy efficiency professionals who are hard-wired to optimize and eliminate energy waste. We want everything to work correctly and efficiently.  Since 1984, we’ve dedicated ourselves to making this happen – for buildings, systems, processes, you name it. Our passion is developing long-term client relationships with energy users, utilities, consultants, and partners. At Michaels Energy, we value:

  • Responsive and Proactive Service
  • Collaborative Partnerships
  • Intuitive Analysis
  • Fanatical Execution

What is the role?

Michaels Energy is seeking an account management professional with experience working with utility programs. The Energy Efficiency Outreach Specialist will interact with facility managers of large/mid-sized commercial buildings in Virginia. This position is the main point of contact for customers and will usher them from start to finish through their efficiency program journey. We are looking for someone with strong project management and communication skills and a passion for energy efficiency who will thrive in a team environment and will exemplify our core values.  

  • Customer Management
    • Act as the customer’s point of contact for all energy projects
    • Identify and engage target market for utility efficiency programs
    • Create and execute a sales plan
    • Promotes utility rebate programs to customers
    • Assists with project planning
    • Collaborates with subject matter experts to identify energy efficiency opportunities
    • Lead presentations to educate customers on the program
  • Project Management
    • Maintain a pipeline of customers
    • Manage project progress to a deadline
  • Project Administration
    • Provide status reports to the program delivery team
    • Collaborates with engineers, office personnel, facility managers, trade professionals, and utility staff
    • Maintain program data in a database
    • Track customer information in CRM software
    • Document customer meetings and activities
    • Follow and/or create program processes

After 3 months, you have….

  • Learned Michaels internal processes and business practices
  • Develop and start executing a sales plan
  • A thorough understanding of assigned efficiency programs

After 6 months, you have….

  • Built a strong funnel of projects and customers
  • Launched projects with several customers
  • Identified continuous improvement opportunities for the program

Qualifications

  • Bachelor’s degree
  • A minimum of two years experience combining any of the following:
    • Utility Energy Efficiency Programs
    • Account Management
    • Technical Sales
    • Business to Business to Sales
  • Excellent verbal and written communication skills
  • Outstanding organization skills
  • Experience with building mechanical systems is a plus
  • Experience with sales and marketing is a plus
  • Interest in energy efficiency and building systems

Travel

  • Up to 50% regional travel for customer meetings
  • Occasional overnight travel to customer sites and company headquarters

Location

  • Richmond/ Northern Virginia
  • Office, remote or hybrid

Michaels Energy Diversity Statement

We strive to build and nurture a culture that is inclusive and welcoming for all employees. We know diversity and inclusion are essential to innovation, a strong work environment, and exceptional results. This fits in well with our culture that celebrates the unique, the different, and the individual. For us, this is who are and what we do, not just words in a policy.