DIRECTOR OF INTAKE AND STUDENT SUCCESS #FP173A
Director of Intake and Student Success
ODUOnline is seeking to hire an experienced student services supervisor to remotely manage and lead a distributed team of student support operations team members serving students interested in ODUOnline programs and current ODUOnline students for programs associated with a specific college from point of inquiry through application, admissions and graduation. Successful candidates should possess excellent problem solving and critical thinking skills; ability to communicate effectively with all levels of constituents, for example: students, employees, community leaders; excellent oral and written communication skills; demonstrated ability to work in a remote team environment to accomplish individual goals and contribute to team goals; technical proficiency with computers, customer relationship management systems, and student information systems; knowledge of higher education, enrollment services, advising services and student support services; and supervisory and leadership skills. Master's degree required.
In accordance with Executive Directive #18 issued by Governor Ralph Northam effective September 1, 2021, all Old Dominion University employees who enter the workplace or work remotely must disclose their vaccine status to the designated university personnel. Employees who are not fully vaccinated or who refuse to disclose their current vaccine status, must undergo weekly COVID-19 testing and disclose weekly the results of those tests to designated university personnel.
Old Dominion University is an equal opportunity, affirmative action institution.