Food Services Manager (Sbarro/Cow & Cookie Manager)

Pennsylvania State University University Park, PA Full-time Food Service

Posted on May 15, 2024

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Food Services Manager (Sbarro/Cow & Cookie Manager)

Food Services Supervisors oversee food service operations at specific residential or retail dining locations. Assigned staff may include full-time, part-time, students, and temporary employees. The supervisor's primary responsibility is creating an environment for excellence in customer service through product and services oversight, effective personnel supervision, regulatory compliance, cost containment, business growth and trend awareness.

Create an environment for excellence in customer service; monitor food preparation; ensure overall quality of product and services offered
Hire, train, coach, supervise, and evaluate assigned employees; prepare schedules; communicate and enforce standards
Uphold food quality control procedures; conduct regulatory compliance inspections; assure adherence to university and departmental policies, procedures, and guidelines; report, address, and correct discrepancies
Address staff, customer, and vendor issues of concern; provide guidance and timely solutions; follow-up as necessary; escalate as required
Execute environmental stewardship in all operational areas; evaluate, schedule, and oversee equipment and facility maintenance; recommend equipment purchases; participate in facility renovations and upgrade projects as directed
Analyze budgetary items, containment costs, and business growth opportunities; prepare reports and make recommendations
Maintain inventory; purchase product and supplies; negotiate prices; resolve quality and quantity issues
Under management guidance and direction, research, develop, market, and implement new products, menus, recipes, and concepts
Meet with special event and catering customers; manage, plan, and execute functions to customer satisfaction
Follow Collective Bargaining Agreement provisions; participate in grievance procedures, hearings, and arbitrations as required
Participate in departmental and University-wide initiatives and committees; complete special projects and reports as assigned

Education and Experience:

Minimum requirements of a Bachelors degree plus (3) years of relevant experience. Or, an equivalent combination of education and experience.

As a member of Auxiliary and Business Services within the Finance and Business unit, you will be joining a team of individuals who have the ambition to help Penn State succeed. Workforce diversity, cultural inclusiveness, and employment equity are deeply rooted in Penn State's historic mission. Just as we are committed to being a diverse educational environment, we are also committed to being a diverse working community. As a community, we endeavor to be a mixture of cultural backgrounds, life experiences, and individual perspectives that add variety and vitality to the workplace. The University believes that we can learn from each other's differences and break down the barriers that separate us. Penn State is a place where everyone can be themselves, together.

Apply online at https://psu.wd1.myworkdayjobs.com/PSU_Staff/job/Penn-State-University-Park/Food-Services-Manager--Sbarro-Cow---Cookie-Manager-_REQ_0000054617-1

CAMPUS SECURITY CRIME STATISTICS: For more about safety at Penn State, and to review the Annual Security Report which contains information about crime statistics and other safety and security matters, please go to http://www.police.psu.edu/clery/, which will also provide you with detail on how to request a hard copy of the Annual Security Report.

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Food Services Manager (Sbarro/Cow & Cookie Manager)

Pennsylvania State University

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