Enrollment Advisor

University of Holy Cross   New Orleans, LA   Full-time     Education
Posted on April 2, 2024

JOB SUMMARY: The Office of Admissions is the one stop Enrollment Center for all prospective students. The Office of Admissions will provide students with a seamless enrollment process while also offering comprehensive services to enroll students in a welcoming environment focused on student success. The Enrollment Advisor must be able to present and assist prospective students with the entire enrollment process for University of Holy Cross as well as assist current UHC students with the admissions requirements. The enrollment advisor must work closely and develop engaging relationships with local and regional area high schools’ students, high school administrators, community partners (i.e. faith-based, workforce agencies, healthcare, etc), and UHC staff & faculty members. This position will develop specific recruitment goals and objectives as well as coordinate recruitment activities for all prospective students. This position required a valid driver’s license and reliable transportation.  Position consists of 50% traveling (during peak recruiting season) within the state of LA, MS, and AL. Some weekend and evening work is required.

MINIMUM QUALIFICATIONS:

Minimum Education: Bachelor’s Degree.  Minimum education may be substituted for 6 or more years of related higher education experience 

Minimum Work Experience: Strong interpersonal and organizational skills; Excellent oral and written skills; high level of energy, self-starter; possesses a strong work ethic; Ability to work independently and as part of the enrollment team; demonstrated professionalism, the ability to relate to individuals from diverse backgrounds, outstanding organizational and team building skills, and experience with Microsoft Office Suite.  Experience with Power Campus and/or CRM. Strong background in collegiate recruitment or admissions processing is strongly preferred, but not required.

Preferred Education: Master's Degree

Preferred Work Experience: 2 or more years of experience in Student Affairs or Enrollment Management.  Possess excellent customer service 

Physical Demands: Required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear. Ability to lift up   to 25lbs, and stand for long periods of time possibly.  

Work Week: Regular (Mon, Tue, Wed, Thurs, (8:00 am – 4:30pm) Fri (8:00 am – 2:00pm) 

Full Job Description: Manages recruitment territories by establishing and cultivating on-going relationships with high school students, parents, administrators (guidance counselors & principles) in the Metro New Orleans and surrounding areas (e.g. Orleans, Jefferson, St Tammany, St. John, St. James, St. Charles, St. Bernard); occasionally serving high schools northern Louisiana and adjacent states of MS & AL. Serves as the initial contact for all prospective students as it relates to the healthcare industry. Work with community partners to coordinate outreach in the community via events, workshops, special enrollment/registrations events. Participate in online/virtual recruiting initiatives. Assist with the planning as well as the implementation of Preview Day/Open House, Orientation, UHC related events designed for recruitment of traditional and non-traditional students. Conduct campus tours & campus presentations and ensure all students types are assisted with the application process. The Enrollment Advisor will be responsible to maintain accurate student data inside the Power campus database for prospects and applicants. This position requires oversight of the Nursing and Radiology Scholarship Applications and an Awarding.  Perform other duties assigned by the Director of Admissions and/or VP of Admissions & Financial Aid. 

JOB DUTIES:

  • Manages recruitment territories via LACROA territory in the Metro New Orleans and surrounding areas (e.g. Orleans, Jefferson, St Tammany, St. John, St. James, St. Charles, St. Bernard); occasionally serving high schools northern Louisiana and adjacent states of MS & AL.
  • Conduct workshops and/or presentations for any on-campus & off-campus event related to Admissions at UHC related to healthcare majors
  • Conduct “Enrollment Info Sessions” virtually, by phone, or in person with all prospective students

  • Processes and assigned decisions to all online Admission applications (more frequently during peak time) and ensure online applications are reviewed for completeness.

  • Inform/Advise prospective students regarding ways of financing their education at Holy Cross. Assist/Provide prospective & applicants student with in-depth financial aid information to students and/or their parents concerning the Free Application for Federal Student Aid (FAFSA) and online FAFSA application.
  • Correspond & communicate with prospects & applicants by email, phone, and virtual interface for any admission questions or inquiries and providing next steps for enrollment. 
  • Participate in online/virtual recruiting initiatives.
  • Assist with the planning as well as the implementation of Preview Day/Open House, Orientation, any UHC event related to Admissions/recruitment.
  • Compiles and prepares specialized reports for University of Holy Cross Administration (ie, President, President Cabinets, Board of Trustees)
  • Enter transfer credits for all new transfer students following the UHC transcript policy 
  • Must posses a current driver’s license and reliable transportation for on/off campus events/recruitment
  • Coordinate and maintain the UHC Nursing and Radiology Scholarship application process and awards.
  • (As Needed Basis) Provide training and workshops to assist other departments with understanding admissions policies and procedures.
  • (As Needed Basis) Make decisions regarding residency reclassification based on the University of Holy Cross Residency policy prior to census date
  • (As Needed Basis) Process foreign transcripts in determining transfer-in equivalency coursework (if applicable) prior to census date.
  • Other duties and projects as assigned.

Equal Opportunity

The University of Holy Cross assures equal opportunity for all qualified persons without regard to race, color, religion, sex, national origin, age, handicap, marital status, or veterans’ status in the admission to, participation in, or employment of its programs and activities. Applicants who meet the qualifications listed above are invited to submit a complete application packet, consisting of a cover letter, resume, and three letters of recommendation to Melanie Erlinger, merlinger@uhcno.edu in a single submission. Incomplete application packets will not be considered.

University of Holy Cross

New Orleans , LA