Quality Assurance Inspector
Virginia Commonwealth University
Richmond, VA
Full-time
Manufacturing / Production / Operations
Posted on May 29, 2023
Summary
VCU's Facilities Management Department is seeking to hire a Quality Assurance Inspector.
The Quality Assurance (QA) Inspector physically inspects and scores all contracted properties (including academic buildings, research buildings, residence halls, and parking decks/surface lots) cleaned by outside contractors to assure contractor compliance and good quality control. The QA Inspector directs contractors and project managers as to corrective actions needed to satisfy deficiencies; documents satisfactory completion of periodic work and detail corrective action required; keeps supervisor advised of all housekeeping contractor deficiencies of a recurring nature; serves as a liaison between custodial contractors and building occupants.
In addition to inspecting these properties, the Quality Assurance Inspectors also process work order requests for biohazardous waste removal, pest control, window washing requests, project work, porter services, dorm room turnover requests, document destruction, and recycling bin requests for office clean-outs.
Minimum Hiring Standards
- Successful experience in an administrative capacity in a business environment/office
- Ability to read and interpret complex service contracts and detailed evaluation criteria
- Excellent organizational skills
- Good communication skills
- High school diploma, GED, or equivalent
- Valid State of Virginia Driver's License
- General math aptitude
- Some computer experience and the use of tablet devices such as an iPad
- Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU
- Knowledge of commercial cleaning practices, procedures, and processes is preferred
- Valid State of Virginia Driver's License
Physical Demands & Activities
Light Lifting (<20 lbs): Essential
Moderate Lifting (20-50 lbs): Marginal
Heavy Lifting (>50 lbs): Marginal
Pushing/Pulling: Marginal
Standing: Essential
Sitting: Essential
Repetitive Motion: Essential
Walking: Essential
Climbing: Essential
Reaching: Essential
Bending: Essential
Environmental Conditions
Extreme heat/cold: Marginal
Extreme Noise: Marginal
Vibrations: Marginal
Fumes: Marginal
Mists/gases: Marginal
Emotional Demands
Fast pace: Essential
Average Pace: Essential
Multiple Stimuli: Essential
Intense Customer Interaction: Essential
Frequent Change: Essential
Mental/Sensory Demands
Memory: Essential
Reasoning: Essential
Hearing: Essential
Reading: Essential
Analyzing: Essential
Logic: Essential
Verbal Communication: Essential
Written Communication: Essential
Other Physical/Cognitive Requirements
Basic Math: Essential
Work Days/Hours: Monday-Friday, 7:30am-4:00pm
ORP Eligible: No
VCU Slotting: Quality Inspector FM 1-3 (17141-17143)
Closing Date: June 18, 2023
Salary Range: $35,000
Position Details:
Department:
Employment Type: UF - University Employee FT
Restricted Status: No
FTE: 1
Exemption Status: Non-Exempt