Ryan White Medical Case Manager, School of Medicine/Department of Pediatrics
Virginia Commonwealth University
Richmond, VA
Full-time
Health Care Provider
Posted on April 10, 2024
Position Summary:
The Ryan White Medical Case Manager has as their objective to provide coordination, guidance, and assistance in improving access to and retention of needed medical and support services to mitigate and eliminate barriers to HIV care services. Medical Case Manager provides comprehensive case management services to all HIV-positive Ryan White Eligible clients seen at the VCU Infectious Diseases Clinic by performing assessments of needs of referred clients and managing the care plan created.
Core Responsibilities:
• Medical Case Management
o Provide direct social work/case management services to HIV/AIDS infected individuals and their families in accordance with their medical diagnosis, psychosocial, social and financial needs. Scope of services includes screening, assessment, crisis intervention, counseling, advocacy, information/referral, and care planning and coordination.
o Formulate plan of care with multi-disciplinary teams at different sites to incorporate the physical, spiritual, and psychosocial aspects of the individual/family to promote optimum levels of wellness
o Respond to multiple referrals from community organizations, health department personnel, and community health providers to offer information regarding services
o Maintains an exemplary level of clinical knowledge and skills for direct clinical practice
o Participate in ongoing education and training programs
o Proficient in accurate documentation in patients Electronic Medical Record and Ryan White Databases
o Assures patient eligibility for grant funded services is completed and up-to-date
• Data Entry
o Collect data and enter into CAREWare data system in accordance with the time frame as stated in the CAREWare Data System Policies and Procedures as set forth by the Data Manager
• Quality Management
o Participate as required in Quality Management and Quality Improvement activities
Minimum Hiring Standards:
o 3 years of Case Management experience in healthcare delivery system
o Knowledge of Medicare, Medicaid, and other state or federal funded assistant programs for eligible individuals
o Knowledge of HIPAA and ability to implement privacy and confidentiality practices
o Excellent customer service and interpersonal skills
o Excellent time management and organizational skills
o Ability to demonstrate superior teamwork behaviors
o Ability to work independently
o Proficient in MS Office and data entry programs
o Sensitive to confidential health information and HIV/AIDS related issues and controversies
o Outstanding communication skills, oral and written
o Cultural competency in working with a diverse population
o Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU
Preferred Qualifications:
o Knowledge and Experience with the Ryan White grant program
UNIVERSITY JOB CODE: Case Manager HS 1,2, or 3 (21111N, 21112N, or 21113N)
ORP Eligible: No
This is a restricted position with no set end date; continued employment is dependent upon project need, availability of funding, and performance.
This position is open until filled.
Virginia Commonwealth University (VCU) School of Medicine is a premier academic medical center located in the heart of Richmond. Accounting for almost half of VCU's sponsored research, the School of Medicine is internationally recognized for patient care and education. All full-time university staff are eligible for our generous benefits package that includes choices for health, vision, and dental coverage, life-insurance, short and long-term disability coverage, retirement planning, tax-deferred annuity and cash match programs, flexible spending accounts, tuition benefits, significant paid-time off, 12 paid holidays, and more. Explore our benefits further here: https://hr.vcu.edu/current-employees/benefits/university-and-academic-professional-benefits/
Virginia Commonwealth University is an equal opportunity, affirmative action university providing access to education and employment without regard to race, color, religion, national origin, age, sex, political affiliation, veteran status, genetic information, sexual orientation, gender identity, gender expression, or disability.
The School of Medicine continuously strives for our workplace and learning environment to reflect the demographic and social milieu of the communities we serve. All qualified applicants are encouraged to apply.
Salary Range: Commensurate with Experience
Position Details:
Department: SOM/Pediatrics/Ryan White
Employment Type: UF - University Employee FT
Restricted Status: Yes
FTE: 100%
Exemption Status: Exempt
Contact Information:
Contact Name: Shelvey Smith
Contact Email: Shelvey.Smith@vcuhealth.org
Contact Phone: 804-628-2632
