Business Applications Administrator (Hybrid)
VIRGINIA HOUSING
Richmond, VA
Full-time
Information Services / Technology (IT)
Posted on June 8, 2023
We're looking for amazing people! Come join Virginia Housing as a Business Applications Administrator.
This important role is responsible for the customer support and on-going management of Virginia Housing business systems. The Business Application Administrator is a technology generalist and business relationship facilitator, working with business users at all levels to understand their needs and deliver quality technology solutions.
Responsibilities will include:
Qualified candidates must possess:
Preferred experience includes:
Virginia Housing is one of the nation's premier housing finance organizations. Our mission is to help Virginians attain quality, affordable housing, which we accomplish through our public-private partnerships.
We are focused on employee engagement and committed to a healthy and diverse workforce. We offer on-site conveniences such as a cafeteria, fitness center, and free parking. Educational opportunities to help your advancement are available through classroom and online programs.
Applications and resumes are accepted online only at http://www.virginiahousing.com/careers .
This position will close at midnight on June 20, 2023.
Hiring Range: $75,038 - $97,549
Hybrid work model (3 days in office, 2 days remote)
A background check will be performed as a condition of employment.
- EOE -
This important role is responsible for the customer support and on-going management of Virginia Housing business systems. The Business Application Administrator is a technology generalist and business relationship facilitator, working with business users at all levels to understand their needs and deliver quality technology solutions.
Responsibilities will include:
- Provide expert guidance to customers to get the greatest use from supported business applications
- Conduct research for the business on both technology and business trends related to assigned area(s).
- Manage business application configuration based on business requirements, setup and changes.
- Maintain expert knowledge of assigned business applications and supporting technologies.
- Resolve application service requests from customers in a timely manner.
- Facilitate training with business users on business systems.
- Function as a Vendor Manager and Liaison with product vendors relating to assigned systems.
- Be the subject matter expert on data, table and databases associated with business application and understand how the business uses data for decision making.
- Perform data quality assurance testing, data audits and analysis.
Qualified candidates must possess:
- B.S. Degree in Information Systems, Information Technology, Information Management, Business Administration, or 5-8 years of relevant work with increasing responsibilities in a technology field.
- Customer Service oriented with a minimum of 3 years experience in 1 or more of the following:
- Business Application Support - preferably with Cash Management application (Bottomline Payment and Cash Management (PCM) or CSeries, FIS Quantum, etc.), Accounting, and other finance applications
- IT related business analysis and business requirements, project management
- Business Systems Analysis, Business Systems Support, and Quality Assurance testing
- 3+ years' experience with Cash Management application and/or other corporate treasury, accounting, finance systems, including Expense Management.
- A knowledge of database structures and experience with report writing tools and writing SQL queries
- Strong change management and application governance acumen
- Desktop and network foundational knowledge and support skills
- Strong troubleshooting and problem management skills
- Excellent communication skills - written and verbal - to both technical and business audiences
Preferred experience includes:
- Background in the mortgage industry desirable
- Experience with Treasury, Capital Markets, and other corporate finance areas
Virginia Housing is one of the nation's premier housing finance organizations. Our mission is to help Virginians attain quality, affordable housing, which we accomplish through our public-private partnerships.
We are focused on employee engagement and committed to a healthy and diverse workforce. We offer on-site conveniences such as a cafeteria, fitness center, and free parking. Educational opportunities to help your advancement are available through classroom and online programs.
Applications and resumes are accepted online only at http://www.virginiahousing.com/careers .
This position will close at midnight on June 20, 2023.
Hiring Range: $75,038 - $97,549
Hybrid work model (3 days in office, 2 days remote)
A background check will be performed as a condition of employment.
- EOE -