MORTGAGE PAYMENT SUPERVISOR (HYBRID)
Mortgage Payment Supervisor (Hybrid)
We’re looking for amazing people! Come join Virginia Housing as a Mortgage Payment Supervisor .
This important role will guide and lead the payment processing team. Ensure accurate and timely processing of the range of funds received on the portfolio of Virginia Housing Homeownership loans ensuring that applications match customer expectations, the terms of the mortgage Note and Deed of Trust, internal policy, any instructions from internal default staff and applicable regulatory and investor guidelines. Monitor and manage all outstanding checks generated by the department to ensure that, to the greatest extent possible, all funds are received by the original payee and not forfeited to the Commonwealth. All job activities are to be performed with the goal of providing the best possible service to internal and external customers. The Mortgage Payment Supervisor will report directly to the Accounting Manager.
Responsibilities will include:
- Supervise, motivate, and develop a professional team, prioritize work and allocate resources in order to ensure results are delivered in line with expectations and customer/business objectives.
- Develop metrics and measures to audit the overall mortgage payment work at frequent intervals to track operational/individual performance within the department.
- Perform quality control testing on payment processing and payoffs.
- Provide support for the payment processing team during staff absences to ensure monetary funds are processed in a timely manner.
- Develop and train staff, perform staffing needs assessment. analysis, arranges, coordinates, delivers, evaluates, and/or monitors staff development.
- Develops and implements operating policies and procedures, including operations review, internal procedures updates and compliance monitoring.
- Develop and maintain relationships with various internal departments and external business partners.
- Be the point of contact for any external audit request related to payment processing.
Qualified candidates must possess:
- Bachelor’s Degree in Accounting, Finance, or Business Administration or equivalent work experience preferred.
- Several years of work experience in payment processing, accounting, banking, or finance with a specialty in accounts receivable, vendor management, general ledger, bank account analysis and reconciliation, conflict resolution, recommending and/or abiding by internal controls, and proficiency in working with reporting.
- High proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Knowledge of applicable regulatory and investor guidelines related to mortgage payment processing.
Preferred experience includes prior supervisory experience.
Virginia Housing is one of the nation’s premier housing finance organizations. Our mission is to help Virginians attain quality, affordable housing, which we accomplish through our public-private partnerships.
We are focused on employee engagement and committed to a healthy and diverse workforce. We offer on-site conveniences such as a cafeteria, fitness center, and free parking. Educational opportunities to help your advancement are available through classroom and online programs.
Applications and resumes are accepted online only at http://www.virginiahousing.com/careers.
This position will close at midnight on February 8, 2023.
Hiring Range: $56,741 - $73,763
Hybrid work model (3 days in office, 2 days remote)
Background and credit checks will be performed as a condition of employment.
- EOE -